Privacy policy

Privacy Policy

At Cartivo.uk, we are committed to protecting the privacy and security of our researchers and website visitors. This policy outlines how we collect, use, and safeguard your information.

1. Information Collection

We collect information to provide a seamless procurement experience:

  • Personal Identification: Name, billing/shipping address, and email address provided during checkout.

  • Transaction Data: Details about the research compounds you purchase and payment confirmation (we do not store full credit card numbers; these are handled by secure, encrypted payment processors).

  • Technical Data: IP address and browser cookies to improve website functionality and ensure a secure session.

2. How We Use Your Information

Your data is used strictly for:

  • Processing and shipping your laboratory orders.

  • Providing tracking updates and order confirmations.

  • Internal laboratory safety and compliance record-keeping.

  • Communicating regarding bulk inquiries or COA (Certificate of Analysis) requests.

3. Data Security & Integrity

Consistent with the Cartivo Standard, we implement high-level security measures:

  • Encryption: All sensitive data is transmitted via Secure Socket Layer (SSL) technology.

  • Confidentiality: We do not sell, trade, or rent your personal information to third parties. Your data is only shared with essential service providers (e.g., couriers) to fulfill your order.

4. Cookies

We use cookies to remember the items in your cart and understand your preferences for future visits. You can choose to disable cookies through your browser settings, though some site features may not function correctly.

5. Compliance with Laws

We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose information about you if we deem it necessary to respond to legal claims or prevent illegal activity regarding the misuse of research compounds.

6. Your Rights

You have the right to request access to the personal data we hold about you, to request corrections, or to ask for the deletion of your account information.